Privacy Policy – Qasr Al Maraya Travel and Tourism

1. Introduction
   Qasr Al Maraya Travel and Tourism is committed to protecting the privacy of its clients and ensuring the confidentiality of information collected through our website or via our various services. This policy outlines how personal information is collected, used, and protected.

2. Information We Collect

• Personal data provided by the user during booking, such as full name, passport number, and contact information.

• Payment and financial transaction information related to reservations and purchases.

• Technical data such as IP address, device and browser type, and browsing history on our website.

3. How We Use the Information

• To process reservations and provide requested services to clients.

• To enhance the user experience on our website and deliver personalized content.

• To communicate with clients regarding booking updates or changes.

• To comply with legal and regulatory requirements.

4. Information Protection

• Personal data is stored on secure servers with strict security measures to prevent unauthorized access.

• The company is committed to not selling or sharing customer data with third parties, except when necessary to complete a booking or in response to legal requirements.

5. User Rights

• Users have the right to request access to or modification of their personal data.

• Customers may request the deletion of their data from our records, except for financial records that are subject to accounting regulations.

• Users can unsubscribe from marketing communications at any time.

6. Sharing Information with Third Parties

• Some data may be shared with service providers, such as airlines and hotels, to confirm bookings.

• We do not share data for marketing purposes with third parties without prior user consent.

7. Amendments to the Privacy Policy

• The company reserves the right to amend this policy at any time in accordance with operational requirements or applicable laws.

• Clients will be notified of any significant changes via our website or official communication channels.

8. Governing Law

• This policy is governed by the laws of the Republic of Iraq and the Sultanate of Oman.

• In the event of a legal dispute, it will be resolved through the competent courts.

For any inquiries regarding our Privacy Policy, please contact us through the official channels listed on our website.